pv999 Terms & Conditions

1 Introduction & Acceptance

These terms and conditions ("Terms") apply to the use of the pv999 platform and all its services. When you create an account on pv999 or use the site, you will be considered to have automatically accepted these Terms.

pv999 is an online betting and gaming platform that provides cricket, football, slots, live casino, fishing games, and various other entertainment options for users in Bangladesh. These Terms serve as a legal agreement between you and pv999.

2 Eligibility & Age Requirement

To open an account and use services at pv999, the following eligibility criteria must be met:

• You must be 21 years of age or older. This platform is for 21+ users only.
• You must operate the account in your own name and for yourself — not on behalf of or as a representative of anyone else.
• You must have the legal capacity and willingness to accept these Terms.
• Only one account may be opened per person. Creating multiple accounts is strictly prohibited.

pv999 takes age verification steps to protect minors from gambling. If any user is found to be under 21, their account will be closed immediately and any funds collected may be forfeited.

3 Account Registration & Verification

3.1 Creating an Account

When registering at pv999, you must provide accurate, complete, and up-to-date information. Providing false or misleading information will result in the account being cancelled.

3.2 Identity Verification

pv999 may request documents for identity verification at any time. The following documents may generally be required:

• A copy of your National ID Card (NID) or passport
• Name match with your active mobile banking account (bKash, Nagad, or Rocket)
• A bank statement or copy of a chequebook for bank transfers

3.3 Account Security

It is your responsibility to keep your account password and login details confidential. If you notice any unauthorized access or suspicious activity on your account, notify pv999 support immediately.

4 Deposit & Withdrawal Policy

4.1 Deposit Methods & Limits

Payment methods currently accepted at pv999: bKash, Nagad, Rocket, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks).

4.2 Withdrawal Process

Approved withdrawal funds generally reach your account within 15 minutes to 2 hours. You are required to use the same method for withdrawals as you used for your deposit.

4.3 Fraud & Abuse Prevention

If pv999 believes any transaction is fraudulent, related to money laundering, or in violation of the rules, pv999 reserves the right to suspend or cancel that transaction and investigate the associated account.

5 Welcome Bonus & Promotional Offers

5.1 Welcome Bonus

When you open an account at pv999 for the first time and make a deposit, you will receive a 100% first deposit bonus of up to ৳5,000.

• Example 1: Deposit ৳1,000 and receive a ৳1,000 bonus — total balance ৳2,000.
• Example 2: Deposit ৳12,000 and receive a maximum bonus of ৳5,000 — total balance ৳17,000.

5.2 Wagering Requirement

A 25x wagering requirement applies to the bonus. Wagering is calculated on the bonus amount only.

5.3 General Bonus Rules

• Each bonus offer is applicable only once and must be used within a specified time period.
• Abusing bonuses through multiple accounts is strictly prohibited.
• If an attempt is made to circumvent the intent of a bonus by using bonus funds through specific games or betting strategies that are harmful to the platform, the bonus and any associated winnings will be cancelled.
• pv999 reserves the right to modify, suspend, or cancel any promotional offer.

6 VIP Program & Cashback

pv999's VIP program has four tiers, which can be earned based on regular play:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.5% cashback per week.
• Gold: Up to 0.8% cashback per week.
• Platinum: Up to 1.0% cashback per week.

There is an opportunity to advance to a higher tier based on your activity and consistency. The specific terms of VIP cashback may change and are determined by pv999.

7 Betting & Gaming Rules

7.1 Validity of Bets

Once confirmed, a bet generally cannot be changed or cancelled. pv999 reserves the right to void a bet in cases of technical error or a clear pricing mistake.

7.2 Event Cancellation or Postponement

If a sports event is cancelled, abandoned, or not completed within the scheduled time, bets related to that event will be settled in accordance with pv999's policy.

7.3 Suspicious Activity

If a user is found to be involved in match fixing, collusion, use of bots, or any other form of misconduct, the associated account will be permanently closed and all balances will be forfeited.

8 Responsible Gambling

pv999 is fully committed to responsible gambling. We believe gambling is a form of entertainment, not a source of income.

• You can set deposit limits, bet limits, or session time limits on your account through our support team.
• Contact support if you need self-exclusion.
• If you are experiencing gambling-related problems, please seek professional help.

For more information, visit our Responsible Gaming page.

9 Prohibited Activities

The following activities are strictly prohibited on the pv999 platform:

• Operating an account using a false identity or another person's information.
• Creating multiple accounts under the same person's name or from the same device or IP address.
• Operating accounts to exploit bonus benefits in a way that is harmful to the platform.
• Use of automated software, bots, or scripts.
• Attempting to disrupt the service or hacking.
• Harassing or offensive behavior toward other users.
• Using the platform for the purpose of money laundering.

Violation of any of these prohibitions gives pv999 the right to close the account, forfeit the balance, and take legal action if necessary.

10 Privacy & Data Protection

pv999 uses SSL encryption and modern security measures to protect your personal information. Your data will never be sold to third parties. To learn more about how we collect and use your data, please read our Privacy Policy.

11 Account Closure & Suspension

11.1 Closure by pv999

pv999 may suspend or permanently close an account in the following situations:

• Any violation of the terms and conditions.
• Failure to complete identity verification or providing false information.
• An account that has been inactive for an extended period (generally more than 12 months with no activity).
• Legal reasons or directions from a regulatory authority.

11.2 Closure by the User

You may request to close your account at any time by contacting pv999 support. Any remaining valid balance at the time of closure (provided wagering requirements have been met) will be returned.

12 Limitation of Liability

pv999 will not be liable for:

• Losses caused by internet disconnection, power outages, or any other technical issues.
• Losses resulting from your account information reaching a third party due to your own negligence.
• Delayed transactions or losses resulting from providing incorrect information.
• Services that must be temporarily suspended due to changes in law.

Our liability is at all times limited to the maximum extent permitted by applicable law.

13 Changes to Terms

pv999 reserves the right to change, amend, or update these Terms at any time. We will post a notice on the platform before the changes take effect. Continued use of the platform after a change is made will be considered acceptance of the new Terms.

Visit this page regularly to stay informed about the latest terms and conditions.

14 Contact & Dispute Resolution

For any questions or disputes regarding these Terms, please contact our support team. pv999 provides 24/7 support in both Bengali and English:

• Live chat: active 24/7, accessible from any page on the site.
• Email: [email protected]

We take every complaint seriously and strive to resolve each one fairly and transparently.